Contact
Anfas Collection is an Arabic luxury perfume house based in Dubai, United Arab Emirates. Whether you are choosing between two fragrances, following an order, arranging a return or writing about a wholesale or press enquiry, you can reach a person here.
Customer care
Email: info@anfascollection.com
Phone and WhatsApp: +971 50 714 8629
We answer messages in the order they arrive, Sunday to Thursday, Dubai time (GMT+4). Messages received on Friday, Saturday and UAE public holidays are answered on the next working day.
What to include
To help us answer in a single reply, please include your order number for anything related to an existing order, and a photograph if an item arrived damaged or incorrect. For fragrance advice, tell us what you already wear and what you want the scent to do — we will recommend a starting point, usually a discovery set.
Orders, shipping and returns
Shipping is free on all orders and every parcel ships with tracking. Returns can be requested within 14 days of delivery, on unused and unopened items in their original packaging. Write to info@anfascollection.com to start a return and we will send instructions and a return label. Full terms: Refund policy · Shipping & Returns.
Wholesale, stockists and press
For wholesale, distribution and retail partnerships, or for press samples, imagery and interview requests, write to info@anfascollection.com with the subject line Wholesale or Press. Please include your company, market and website.
Company details
Trade name: Anfas Collection
Registered entity: Anfass Trading L.L.C
Address: Business Bay, B2B Tower, Office 2211, Dubai, United Arab Emirates
Email: info@anfascollection.com
Phone: +971 50 714 8629
A note on our name
Our only official store is anfascollection.com and our only official contact address is info@anfascollection.com. Anfas Collection, founded by Asim Al Qassim, is not affiliated with Anfas Alkhaleej or with any other brand trading under the Anfas name. If you have been contacted by someone claiming to represent us from a different address or domain, please let us know.